Highlight Reel Privacy Policy

Effective date: October 8, 2026

This policy describes how Highlight Reel handles information when you use the macOS app. Highlight Reel is published by Ammar Keshodia ("I", "me", or "the publisher").

Information the app handles

Your library and bookmarks

The app stores the movie and TV information you choose to add, including titles, release years, provider identifiers, Plex references, bookmark timestamps, notes, tags, and collections. It also stores app preferences and may cache artwork or images used by the app. This information is stored on your Mac in the app's local storage. The app does not send your library or bookmarks to the publisher.

Plex connection

If you connect Plex, the app uses Plex's sign-in and server APIs to authenticate your account, find your servers and media, and provide playback and related features. Your Plex authentication token is stored in the macOS Keychain. Requests go to Plex and, where applicable, the Plex Media Server you select. The publisher does not receive your Plex password, token, library, or viewing activity.

When you use playback, the app sends the selected media request to your chosen Plex server. When you use subtitle search, the app reads subtitle files from your selected Plex media source or a subtitle file you selected. Network subtitle requests go to the host serving that subtitle. The app does not send subtitle contents to the publisher.

Purchases

Purchases and subscriptions are processed by Apple through the App Store and StoreKit. The app does not receive or store your payment card details. Apple provides purchase entitlement information to the app so it can unlock features. Apple handles billing, renewals, cancellations, refunds, and payment records under Apple's own terms and privacy policy.

Diagnostics and analytics

The public macOS app does not send analytics, advertising identifiers, or crash reports to the publisher. Diagnostic logs used in development or testing are stored locally. If you choose to contact the publisher and include diagnostic information, the information you send will be handled as described under Contact.

Sharing, export, and iCloud

The app has no publisher-operated account or cloud service. You can choose to export bookmarks as CSV or share bookmark data with another person. Exported or shared files may contain titles, identifiers, timestamps, notes, tags, and collection information. You choose where to save or whom to send those files to; handle them as private information.

iCloud library sync is enabled by default and can be turned off in Settings. When enabled and signed in to iCloud, the app syncs highlights, collections, library metadata, and reusable highlight thumbnails through your private iCloud database. Video files stay on the plex server.

Retention and deletion

Your library, preferences, caches, and Plex connection details remain on your Mac until you remove them or uninstall the app. You can use Settings → Delete all local data to remove the app's local library, Plex connection, preferences, and cached images. This does not delete CSV files or other copies you saved outside the app, or files you sent to someone else. You can remove those separately.

If you email the publisher, the email and any attachments will be retained as needed to respond and keep an appropriate support record, then deleted when no longer needed, unless retention is required by law.

Security

The app stores the Plex token in macOS Keychain and protects local app data using macOS file protections. No storage or transmission method is perfectly secure, so keep exported files private and secure your Mac and Apple account.

Children's privacy

Highlight Reel is a general-purpose media utility and is not directed to children. The publisher does not knowingly collect personal information from children.

Changes to this policy

This policy may be updated if the app's features or data practices change. The effective date above indicates when this version was last updated. A revised policy will be made available at the publisher's privacy policy URL.

Contact

For privacy questions or requests, contact:

highlightreelsupport@gmail.com